The overriding concern at Hoy Recovery Program Inc. is providing quality services at all levels; this has been the basis of the organizations reputation and approach since Hoy's founding in 1974. 
 

The emphasis in the Hoy approach is on empowering people--helping them to take control of their lives, to grow, and to build self respect and a sense of personal worth. 
 

Hoy is committed to providing services that are driven and shaped by clients, in a manner that is consistent with, and builds upon, the values and cultural traditions of the communities served in Northern New Mexico.
 

Hoy is committed to serving a diverse client base, with a particular emphasis on the working poor.
 

Alcoholism and substance abuse are recognized as diseases of the spirit as well as the mind and body. Thus, substance abuse must be treated with regard to the "whole" person. Criteria for success in treatment include future abstinence, ability to keep a job, ability to manage drinking, and completion of the Hoy program (seen by many clients as a highlight in their lives).
 

Hoy staff is diverse, highly skilled, experienced, and committed to the well-being of clients, with a degree of staff stability, loyalty, and continuity.
 

Hoy staff use a team-based approach to working and solving problems with an organizational tradition of continuous open communication and addressing problems and issues as they arise.